Cleaning & Care Information

Keep your RUG perfect.
1

100% WASHABLE RUGS

Cleaning and maintenance

Our rugs are made from 100% polypropylene yarns and most stains will have a solution. If a stain occurs, the sooner you treat it, the easier it will be to clean. Pure oil stains cannot be removed. Our rugs do not have anti-stain treatment.

- Vacuum regularly, using the standard floor head, never the brush attachment. Remember vacuuming below the rug too.

- Treat liquid stains immediately, absorbing it with a clean and dry cloth or paper towel. Remove solid elements with a spoon. Then clean the area with a damp sponge or cloth and soapy water. Dry the affected area by tapping it with a dry cloth.

- For a deep cleaning perform a complete wash with a pressure washer. Our carpets cannot be washed in a washing machine.

Care instructions

- Avoid leaving your rug exposed to direct sun for a long time, as it can damage or discolor it over time.

- After rain, dry in sunlight.Place the rug flat and let it dry completely Make sure both sides are perfectly dry before putting it back in the room.

- If placed outside, store the rug in winter months when not in use and during inclement weather.

- Keep your rug away from salted water or chlorine.scription

2

JUTE

Jute is a sustainable fiber, highly durable and long wearing. This natural fiber has a silky shiny look that brings an attractive organic accent to the dining room, bedroom and living room.

Avoid direct and continuous exposure to sunlight. Rotate the rug every 3 months to avoid uneven fading and wear. 

Do not place your rug in humid or wet areas, or recently-treated floors (hydro-lacquered, laminated, smoothed cement, etc.)

Vacuum often, using a low-powered vacuum cleaner, preferably one without a beater brush.


Solid stains:

You can scrape them off with a dull knife. Then, you can use a hard bristle brush, and finally vacuum any remains.


Liquid stains:

Absorb immediately with a dry cloth or paper tissue. Avoid rubbing the liquid on the rug.

Avoid excess water and cleaning products, as they could damage or fade the rug.

For larger, deeper stains, send the rug to a professional service with experience cleaning natural fiber rugs.

Do not pull any loose thread, just cut it carefully with a scissor.
The use of a rug pad will prevent the rug from slipping, keep the rug smooth and flat, and prevent color transferring.

3

TENCEL™

Tencel™ is a natural fiber derived from eucalyptus and its fibers are grown sustainably. FIBERS are “eco-friendly”, which means that their production process has a low impact on the environment. Tencel™ fibers are also biodegradable.


This plant-based chemical structure gives these textiles their desirable properties, such as a natural next-to-skin softness, breathability and good moisture management.


Its smooth surface creates a silk-like sheen and a soft feel underfoot. It’s perfect to give your spaces that stylish look. Tencel™ fibers are designed to be more absorbent than cotton, softer than silk, and cooler than linen.


Tencel™ rugs are characterized by tonal variations that may be affected by the light in a room as well as the angle from which the rug is viewed.

This plant-based chemical structure gives these textiles their desirable properties, such as a natural next-to-skin softness, breathability and good moisture management.


Care & Cleaning

- Your rug will keep its perfect original beauty as long as you maintain it correctly.

- Natural fibers are inherently absorbent and should not be placed in damp areas or where spills are likely to occur. Never use liquids on Tencel™ rugs.

- Vacuum regularly. Frequent vacuuming will remove the fine dirt particles that can lodge between the fibers and cause additional wear. For best results, use a suction only vacuum: no beater bar, no rotary power head.

- Remove spills immediately with a clean dry cloth.

- Avoid rubbing stains, which causes them to settle more deeply.

- If cleaning is needed, send the rug to a professional service with experience cleaning fine rugs. - Rotate the rug every 3 months to avoid uneven fading and wear.